FAQ

1. Can I register on Satsport directly from the mobile app?
Yes, the Satsport mobile app includes a full registration feature. You can create your account by entering your personal details and verifying your number directly within the app.

2. Do I need separate accounts for mobile and desktop access?
No, your Satsport account is universal. The same login credentials work across mobile apps, browsers, and desktop platforms.

3. What if I experience lag while betting live?
If you encounter delays during in-play betting, ensure you have a stable internet connection. For best results, use Wi-Fi or a 4G/5G mobile data network.

4. Can I use biometric login for extra security?
Yes, on supported devices, you can enable Face ID or fingerprint login through your app settings for faster and secure access.

5. Is it possible to switch language in the mobile app?
Yes, the mobile app supports multiple languages. You can change your preferred language in the app settings menu.

6. How do I update the mobile app to the latest version?
For iOS, updates are available in the App Store. For Android, download the latest APK from the official Satsport website and install it manually.

7. Are bonus offers different on the mobile app?
Some promotions are exclusive to mobile users. Check the “Promotions” tab in the app for mobile-only deals and events.

8. Can I cancel a bet placed by mistake on the app?
Once confirmed, bets cannot be canceled. Always review your selections before final submission.

9. Does the app notify me about upcoming matches or offers?
Yes, you can enable push notifications to stay updated on new bonuses, match schedules, and account alerts.

10. What is the minimum deposit via mobile app?
The minimum deposit amount is INR 100, regardless of the payment method, when using the mobile app.

11. How secure are transactions made via the app?
All transactions through the app are encrypted using industry-standard security protocols to ensure your data and funds are protected.

12. Can I set spending limits from the app?
Yes, players can set daily, weekly, or monthly deposit and betting limits directly from the responsible gaming section within the app.

13. What should I do if the app won’t open?
Restart your device and ensure your app version is up to date. If the issue continues, reinstall the app or contact support.

14. Can I withdraw my winnings using the app?
Yes, the app supports full withdrawal functionality. You can request a payout, choose your method, and track its status within the app.

15. Is there a dark mode available in the Satsport app?
Yes, the app includes a dark mode feature for better visibility and battery efficiency during nighttime usage.

16. How do I contact support through the app?
Tap on the “Support” or “Help” section in the app menu to access live chat or send a message. WhatsApp and email contact options are also available.